FAQs
OUR COFFEE
Where do you source your coffee from?
We source coffee from trusted producers around the world, focusing on quality, sustainability and long-term relationships.
What is speciality coffee?
Speciality coffee is high-quality coffee that’s carefully sourced, roasted and brewed to bring out the best possible flavour.
Do you roast your own coffee?
Yes! All of our coffee is roasted by our team in Newcastle, fresh every day of the week.
What makes North Shore Coffee different?
We combine small-batch roasting, quality sourcing and a community-focused approach to create coffee experiences people genuinely connect with.
What coffee grind should I choose?
We offer whole beans and a range of grind options suitable for cafetières, espresso machines, AeroPress, filter coffee and more.
Do you sell decaf coffee?
Yes. We stock speciality decaf coffee that keeps all the flavour without the caffeine.
COFFEE SUBSCRIPTIONS
How fresh is North Shore Coffee?
All of our coffee is roasted in small batches throughout the week, meaning your coffee arrives fresh and full of flavour.
Can I choose which coffee I receive in my subscription?
Yes. You can choose from a range of our coffees depending on your taste preferences. Can’t decide? Try our “Roaster's Choice”
How often is coffee delivered?
You can choose delivery frequencies that suit your routine, whether that’s weekly, fortnightly or monthly.
Can I pause or cancel my coffee subscription?
Absolutely. Our subscriptions are flexible, so you can pause, skip or cancel whenever you need to.
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